About Cinnamon Citadel
Cinnamon Citadel Hotel Kandy journey drawing inspiration from our country’s most valuable spice, cinnamon. Just like its pleasant flavour and warm aroma, we infuse a rejuvenating spirit into every experience the world discovers with us.
Contents
About Cinnamon CitadelWhat's Nearby to Cinnamon CitadelFacilities in Cinnamon CitadelFacilities in Cinnamon CitadelGallery in Cinnamon CitadelGallery in Cinnamon CitadelProperty PoliciesChildren and extra bedsInfant 0-3 year(s)Children 4-6 year(s)Guests 7 years plusOthersSome Helpful FactsThe PropertyCheck-in / Check-outHotel LocationThings to Do in Kandy7 Great Things to Do in KandyGoogle Reviews
Today, with each property we present a new Sri Lanka that houses a contemporary outlook and a genial atmosphere. Together, they put us on the world map beyond the boundaries of hospitality. They make us a group passionate about living the true essence of each moment.
Clearing green slopes, the longest waterway in the country, cloudy mornings and the new outside, are only a couple of things that normally met up here to make the ideal occasion. Only 2 1/2 hours from the Sri Lanka’s Capital City Colombo, Chaaya Citadel Kandy has reexamined itself considering the necessities of holidaymakers all over the planet.
Loaded with a feeling of history, tranquility and magnificence, the lodging offers visitors the chance to encounter the astounding Kandyan history, the way of life and human expressions that assume a major part in the existences of the Sri Lankans.
What's Nearby to Cinnamon Citadel
In this option you can choose your current location and get distance to nearby places in Cinnamon Citadel Kandy.
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Facilities in Cinnamon Citadel
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Facilities in Cinnamon Citadel
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Gallery in Cinnamon Citadel
Overview
Foods
Rooms
Bathrooms
Swim Pool
Overview
Foods
Rooms
Bathrooms
Swim Pool
Gallery in Cinnamon Citadel
Overview
Foods
Rooms
Bathrooms
Swim Pool
Overview
Foods
Rooms
Bathrooms
Swim Pool
Property Policies
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Infant 0-3 year(s)
Stay for free if using existing bedding.Baby cot/crib may be requested directly from the property.
Children 4-6 year(s)
Must use an extra bed. If you need an extra bed, it will incur an additional charge.
Guests 7 years plus
Must use an extra bed which will incur an additional charge.
Others
- Children 6 – 11 years old will be charged USD 40 per child per night when using existing bedding. Children 12 years and over are considered as adults.
- When booking 6 or more rooms, special policies may apply.
Some Helpful Facts
The Property
Check-in / Check-out
Hotel Location
Google Reviews
We came for a 1 day and it was great. Better to stay more than 1 day. Staff and the service were great. Food was delicious. It has a great view with the river. Best option is to book deluxe rooms with river and garden view.You can book through their page. It is worthy.
We were at the Panorama restaurant for the Lunch buffet today. The starters, salads and the desserts were good. But, the main courses were too simple. This was not something I expected from a Cinnamon hotel. The vegetarian options were very limited. I was disappointed with the options that were available. Definitely not worth the price. The staff were were friendly and the service was good. But the food must have been a lot better.
Had a great experience at Cinnamon Citadel. Hospitality and customer service is really great at the hotel. Staff is very helpful and friendly. The food was so delicious. Facilities were really good and the rooms were well maintained and clean. All those gave us a great experience and we won't think twice about visiting again.
The best stay ever. The environment was pleasant and welcoming. Both check-in and check-out were professionally handled and easy. The hotel is well maintained. The beds were very firm, too firm for my liking. The food was good. Would definitely stay there again !!!
One of the best hotels in Kandy. Nice rooms, very clean and spacious.Very helpful and friendly staff!Good food at the buffet, Had a good varieties.Special thanks to Restaurant Manager Nissanka, he gave us a excellent service..Had my first anniversary here and they provided the cake as well..Highly recommended !!!
Amazing experience staying here. Wonderful property, friendly and supportive staff! Food is extremely delicious, wide variety of food available. There’s a great swimming pool and landscaping is beautiful. Being a river side property, it is very clean and well managed. Beautiful views and amazing location.
Excellent service. Very helpful. Mr. Jaliya went out of the way to make our stay comfortable.My 6 year old enjoyed well.Highly recommended
The Hotel is situated not too far from the city yet in a beautiful location by the river. The open concept in the reception area brings in the cool atmosphere of kandy.The rooms are clean and tidy with private balconies. Very helpful and friendly staff. Food is average hotel meals, simple and tasty.
Very helpful and friendly staff! They were very attentive and accommodating.Had a small celebration here and they provided the cake as well.Good food at the lunch buffet - wide variety and very tasty.Beautiful views of the Mahaweli river from the poolside, with comfortable bean bags and chairs as well for a good hang out spot.Was only possible to have a short stop this time, but would love to re-visit and stay longer.
What a great place to stay, the environment is very calm and mind-blowing. We have stayed here twice and would like to come back, again and again, to enjoy the calmness here. The food was awesome and It is highly recommended to anyone. The staff was very friendly and the rooms and washrooms were also clean and tidy. If you are trying to visit with elders it is better to select a room close to the lobby area.
Stayed there for a one night and we were satisfied with the food and the service. Everything was well maintained. Staff were enthusiastic out of all. For lunch they had a set menu and dinner and breakfast had a buffet. I honestly enjoyed the set menu than the buffet. But overall it was a nice stay for us!
Great hotel near the river in the heart of kandy. Very close to everything. Nice location. The rooms are great and large. Also has a good outdoor pool. Has excellent food, very professional, helpful and friendly staff. Definitely recommended for a stay in Kandy.
Good rooms, comfy beds and washrooms with bathtub for deluxe rooms. The buffets have great variety and delicious definitely. Swimming pool is clean and eyes don't hurt ? but you better make reservations via a call than through the website. Can be inconvenient at times like payments that don't go through but printing as completed
Food is good for a four-star restaurant. However, the hotel has the most confusing booking system. Even though they ask to deposit money to make reservations we still have to make the full payment at the hotel, unlike other hotels we have stayed at. The reception staff is very good at raising their voices instead of diluting any confusion. You also have to pay much more than what is mentioned in the confirmation. I would say avoid this hotel as there are much better options for 4-star hotels.
Staff was very friendly and supportive. They provided the early check in facility and late check out facility too. Food was good with so many verities and the location is so beautiful and very calm to stay. We could get super experience in Citadel andfelt like the best hotel among the others which I stayed before. Thank you for the great service !
We visited this hotel a couple of days ago for a night on full board basis. The room we got was very clean and quite spacious. The food was brilliant ! Had a good variety for the vegetarians as well. The staff was very kind and helpful. Would love to visit Cinnamon Citadel again !
Nice and cozy rooms, very clean and spacious.Buffet is extremely good have so much variety you won't get at other hotels.Staff is extremely friendly and caring.Have a small garden towards the river and can go on boat rides if interested.Enjoyed the stay very much.
One of the best resorts in Kandy. It is a 4 star resort but deserves 5 stars. Ample vegetarian options in the buffet. Fairly international crowd. Staff was the best part here.Location is fantastic, besides the river amidst pleasing greenery. Prices are also very reasonable for the type of property.
We visited the hotel end of the February and staff was very friendly and helpful. But they forgot to provide the welcome drink. They provided early check-in facility as well. The food was really good and delicious. They have well maintained garden area and pool area as well. Room service is good. We had a great stay. Thank you cinnamon citadel team for helping us with the reservation and all…!
